Returns & Exchanges

At ZEUZ, we are committed to your performance and satisfaction, offering a 30-day window to return or exchange gear that doesn't meet your training standards. All items must be in original, unworn condition with tags attached to qualify for a full refund.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Package Your Gear

Securely place the items in their original packaging, ensuring all labels and protective inserts are included to prevent damage during transit.

3

Ship It Back

Print the prepaid shipping label provided by our portal and drop your package off at any authorized courier location.

4

Quality Inspection & Refund

Once our team inspects the returned equipment for quality assurance, we will process your refund or exchange within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing